Rx
Services
Costly new drugs. Inappropriate use. Patient noncompliance.
Use of multiple physicians, multiple pharmacies. Drug interactions.
Unmanaged side effects. Drug expenses rising faster than any
other healthcare cost — with no end in sight.
CBCA
Rx does much more than just manage prescription claims. Our
patient-focused Rx Services team makes life more convenient
for plan members while helping to protect patients and contain
costs.
We
offer innovative, flexible Pharmacy Benefits Management plan
designs and customized formularies. Integrated information
systems help coordinate care, identify chronic disease conditions
for early intervention, and process high volumes of Rx claims
per year.
CBCA
Rx’s customized program and integrated services gives
members and the plan single-source convenience with an array
of core products focused on driving down costs:
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Fully
integrated retail and mail services with telephone and
online ordering.
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Nationwide
pharmacy network access with over 53,000 independent and
chain pharmacies across the United States. And a convenient
online pharmacy locator, available to participants 24/7.
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Generic
drug and formulary management.
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Strict
eligibility verification, benefit design compliance and
price control.
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Stringent
drug utilization review (DUR).
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Focused
clinical programs.
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Flexibility
across the board, from Rx plan design to online CBCA Rx
Step Therapy protocols.
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Certified
CBCA Rx Pharmacy Technicians and Pharmacists available
via 24/7 Rx services hotline.
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Outstanding
customer service — e.g., Rx hotline telephones typically
answered in 30 seconds or less.
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Proactive
account management for the highest levels of service.
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C.L.U.E.S.
- clinical & financial analysis
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