Meeting Your Needs Around the Clock
CBCA has taken steps to ensure your online healthcare experience
is both convenient and easy. We work in conjunction with your
employer to provide you with timely access to information you
need - when you want it.
In order to gain access to your healthcare information, you
and your dependents that are covered through CBCA simply need
to register. All information contained on CBCA.com is password
protected to safeguard your privacy.
You
Will Have Access To:
-
Email
notification that claim status is available online
-
View
and print EOB (explanation of benefits)
-
PPO
/ PBM links
-
Employer
announcements
-
Medical
information via special search engine
-
Access
to forms
-
Eligibility
status
- Online
customer service inquiries
Toll-free Access to Customer Service Representatives
CBCA's
staff of customer service representatives is accessible through
our toll-free telephone number listed on your Health Plan
ID card. Our representatives have full access to claims information
in our online database and can respond to questions from members
and providers.
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