CBCA
Administrators, Inc. promotes Cindy Sonnen to Chief
Operating Officer
September
11, 2009, COLUMBUS, OHIO - CBCA Administrators, Inc. (CBCA)
is excited to announce the promotion of Cindy Sonnen to the
position of Chief Operating Officer. She brings to the position
more than 10 years of executive level leadership experience
in health and welfare benefits, strategic planning, business
process review, performance management, organizational development,
and quality assurance.
Ms.
Sonnen joined CBCA in 2006 as the Director of Reinsurance
and steadily moved up in a variety of key leadership positions.
Prior to her most recent promotion to COO, she served as
the Executive Vice President of Operations and increased efficiency
and productivity during the centralization and consolidation
of operations.
"Cindy
Sonnen excels at orchestrating cultural change by establishing
performance standards and measurement processes, including
introduction and establishment of team driven goals, and individual
accountability within team environments," says Ken Di Bella,
President and CEO, CBCA.
Prior
to joining CBCA, as Vice President of Operations for Associated
Plan Administrators, she established an extensive background
in directing and managing operational projects, including
acquisition and divestiture activities related to health and
welfare benefits. She has fourteen years experience directing
quality assurance and claims integration processes for Borden,
Inc., a Fortune 500 company. Her background also includes
establishing strong operational foundations to allow high
growth while sustaining superior customer service for Third
Party Administrators, including Interliant, Inc. and reSOURCE
PARTNER, and in the Utilization Review arena with Quantum
Health.
ABOUT
CBCA ADMINISTRATORS, INC.
CBCA
Administrators, Inc. (CBCA) is a full-service benefits management
company with offices across the nation. CBCA combines proven
strategies, integrated service applications, and innovative
products to create a single source for effective health plan
management. CBCA partners with employers to identify, implement,
and integrate solutions to solve the issues that are most
important to our clients. Our expertise and flexibility allow
us to bring the best solution to any benefit program. Headquartered
in Columbus, Ohio, CBCA also has offices in Ft. Worth, Texas,
Minneapolis, Minnesota and Savannah, Georgia. For more information,
please visit www.cbca.com.