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Helping You Make Health Care Work

Welcome to the CBCA online suite of provider services. Here you have access to critical eligibility and claim status information 24 hours-a-day, seven-days-a-week. Through our commitment to service excellence we help you manage the business of health care so you can be free to manage its delivery.

  • Eligibility Verification gives you immediate access to patient eligibility and benefits information for better point-of-care service.

  • Provider Claims Lookup lets you check the status of your claims or determine the payment amount for a specific claim or claims.

  • Electronic Provider Directories help you locate network providers for referrals.

You also have 24 hour access to information through our Interactive Voice Response service by calling the toll-free number on the patient’s ID card.

Submitting Claims Electronically

CBCA encourages providers and others to submit claims via EDI as part of our commitment to provide "best practice" administrative services. EDI submission helps us ensure reliable, accurate and secure transactions. To learn more about EDI and CBCA email us at edi@cbca.com. Otherwise, please note the following:

  • At this time CBCA accepts medical claims only. Announcements regarding dental or other claims will appear on this page.

  • CBCA accepts claims through Emdeon® (formerly WebMD®) Envoy Payer ID #41170.

  • Network providers should submit claims as specified by the Network Administrator or to the address displayed on the patient's Plan ID card.

About EDI

Electronic data interchange (EDI) is the computer-to-computer transfer of document transactions or information between trading partners. In the case of health care, it is the exchange of patient encounter information to expedite the payment of health care claims.

Many health care providers, payers, billing services, practice management vendors, and benefits administrators choose EDI as a fast, affordable, and accurate means of automating claims payment.

Most EDI users work through a claims clearinghouse to distribute claims to multiple administrators. Please note at this time CBCA accepts transmissions from WebMD. Announcements regarding the addition of other clearinghouses will be displayed on this page.