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CBCA Plan Administration

CBCA Administrators Inc. is one of the largest, independent third-party administrators in the U.S. The company has more than 30 years of experience as an administrator of health plans and a proven track record of delivering responsive service and measurable results.

While national in scope, we retain a local focus. The CBCA advantage is in our automated processes, our thorough understanding of benefit plan administration, our full service offering, our commitment to advanced technology to manage costs and enhance service, and our accountability.

Leveraging three decades of health plan administration expertise, CBCA:

  • Operates, and is licensed nationally.

  • Receives more than a million customer service calls and processes millions of medical, dental, vision, and disability claims annually.

  • Offers flexible network management with access to national networks, each of which includes more than 300,000 physicians and 3,000 hospitals, that have agreed to deliver care at competitive, contracted rates. Out-of-network fee negotiation is also available to generate savings at the point-of-purchase.

  • Support calls answered in less than 30 seconds, 99.4% financial accuracy rate in 2004 and claims payments made in 14 days or less.

  • Provides a comprehensive suite of supplemental services including Pre-tax Reimbursement Accounts, Pharmacy Benefits Management (PBM), COBRA administration, HIPAA compliance, Stop-Loss coverage, and Subrogation options.

  • Supports all Care Management activity.

  • Operates a fully integrated service center, automated voice response, or Web-based service to employers, employees and dependents, and providers.

CBCA seamlessly combines traditional management strategies, integrated service applications, and Web-based reporting tools to create a single point-of-entry for effective plan management.